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Helpline

Crisis Intervention Helpline for Tele-counselling

Sharing is the first step to helping self towards recovery

Counselling is free, non-judgemental and confidential because healing should not have a price tag.

If you are experiencing emotional upheavals, psychological crises or overwhelming feelings that may be affecting your wellbeing and mental health, call Snehi. No one should suffer alone.

Why Choose Snehi?

  • Completely free of cost
  • Confidential and non-judgmental
  • Trained & skilled counsellors
  • Available in Hindi, English, and other languages
  • Phone, online (Zoom) and, face-to-face counselling session
  • Referral support when needed

Helpline Timing • 10 AM - 10 PM Everyday

Ready to Talk?

Take the first step. Our counsellors are here for you.

Call +91 9582208181

Testimonials from Callers

Voices from the Snehi Family

Real words from real people whose lives have been touched by compassion. Names changed to protect privacy.

I felt truly heard and supported after speaking with A.P. It was such an uplifting experience; full of warmth, encouragement, and motivation.

I came out of the conversation feeling lighter, more hopeful, and reassured that things can get better.

Thank you for being such a positive presence in my journey.

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Anonymous

I’ve been in counselling for over a year, and while some parts of my life are still challenging, especially within my family; I can see how far I’ve come.

I recently got a job, moved cities and I can honestly say I feel happier now. There was a time I didn’t think this would be possible.

I’m really grateful for all the support I’ve received along the way from KG. It helped me hold on, even when things felt overwhelming. Today, I feel more hopeful about my life.

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KP

I just wanted to call and say… I’m happy.

After everything, this feeling means a lot to me. I’m really thankful to ML for the support and for having someone who listened without judgement. I didn’t think I’d reach a place where I could say this so simply but I can now.

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Anonymous

There was a time when I genuinely didn’t want to be here anymore. Every day felt heavy, and I couldn’t see a way out of what I was feeling.

Reaching out was not easy for me but I’m so glad I did. For the first time, I felt like someone was really listening, without judging or rushing me. Slowly, things began to shift. Not overnight, but enough for me to hold on.

Today, I’m still learning, still healing but I want to live. And that’s something I never thought I’d be able to say. I’m really grateful for that one conversation with AS that turned into many, and helped me stay.

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TJ

I was able to clear a highly competitive exam, something I once doubted I could ever achieve. Over the last several months of counselling from BS, I was constantly encouraged to believe in myself, even when I couldn’t see my own potential.

Today, I feel stronger and more confident. I’m grateful for this journey because it helped me discover a better version of myself, one I’m proud of.

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J from Kolkata

I used to keep everything inside. I didn’t think my problems were ‘big enough’ to talk about, so I stayed silent for a long time. But that silence was exhausting.

Talking to KJ here made me realize that my feelings matter too. I didn’t have to justify my pain or compare it with anyone else’s.

Now, I’m more open with myself and with others. I’m learning to express instead of suppress, and that has changed so much for me.

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S

I used to feel very alone, even when I was surrounded by people. It was like no one really understood what was going on inside my head.

These conversations with SD gave me a space where I didn’t have to pretend. I could just be honest, even about the things I was scared to say out loud.

That space made a difference. I don’t feel as alone anymore and that, for me, is everything.

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P

I didn’t think talking would make any difference. I thought I just had to ‘deal with it’ on my own.

But having SW consistently show up, listen, and guide me gently changed that belief. I started understanding patterns in my thoughts and behaviours that I had never noticed before.

Now, I feel more aware, more patient with myself, and more willing to take things one day at a time.

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Rachit

There was a point where everything felt out of control; my thoughts, my emotions, my reactions. I used to feel overwhelmed very easily and didn’t know how to cope.

With time and support from AM, I’ve started finding ways to ground myself. I’m learning how to pause, how to breathe through difficult moments, and how to respond instead of react.

It’s not perfect, but I feel more in control of my life than I did before and that’s a big step for me.

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A

I have a great sense of relief talking to you! I was so disheartened I didn’t know who to talk to, but you listened to me so patiently and you didn’t judge anything! I know, you cannot solve my problems but you gave me hope and I am thankful for that! What Snehi is doing is noble and helping so many people like me! 

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Prakash from Telangana

The things I shared with you are something I never imagined sharing with anyone! I have been dealing with these feelings for the past 6 years and felt so stuck. It’s been 2 months; I have been calling every week and It’s so profound that You listen to me with the same warmth! I have been consistently doing the tasks I am assigned; it’s a significant improvement in myself!

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J from Maharashtra

“I never knew counsellors could be this kind. Talking to you makes me feel safe.”

These were the words of a 10-year-old girl who first reached out to us while living with her grandmother. Her mother had remarried, and she didn’t feel comfortable around her stepfather. Though she had been admitted to a reputed school in Delhi, she struggled with acceptance and emotional distress.

Since April last year, she has been calling us regularly. Through consistent emotional support, she has overcome her issue of bedwetting, feels far less anxious, and is now learning to cope with her challenges with greater strength and resilience.

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F

I didn’t know how to trust anyone; the childhood experiences haunted me so much that i didn’t even tell it to myself! Suddenly, a huge burden has lifted off my chest, I am feeling a lot lighter!

I don’t know how to thank you and Snehi!

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A from West Bengal

I was so sure of taking my life and I thought, I will vent out and do it anyway! But

After talking to you, I don’t feel the same! I might be still sad but I wouldn’t imagine harming myself again! You made me realise that an exam or a few judgements don’t define my worth! 

I will always remember this call!

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H from New Delhi

I have been feeling guilty about my feelings and tried seeking a solution from Google platforms and online psychologists too but was unhappy as none were effective and suggested some steps which were not amenable to me but after talking with you, you could understand without being judgemental and so I could share all my issues with you. Thanks for being there and hearing me out without any prejudice.

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Mr. X

Thank you so much for understanding my phobia and not making fun of me. I am able to face my anxiety and fear and am in a better position to handle my phobia.

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Mr. G

Jis tarike se ap sunte ho aaj kal koi sunta nahi hai, samajhte ho aur samjate bhi ho, Just baat karke hi acha feel hota hai, sachi you & Snehi is doing a great job that too free of cost, aap kuch charges q nahi lete ho, badi baat hai bahut, you all will be so kind that ki aaplog return me kuch expect me nahi karte ho, given a chance agar me kuch kar sakta hu to jarur bataye, will be happy to help, sachi amazing job by Snehi

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Baljeet

I have my exams next month, just called to inform you of the registration with Snehi and thought it will wrap up immediately. I never thought the call would go for 1 and half hours and I will discuss that part and incidents of my life that I don’t even think would have discussed with anyone.

Talking with you feels like talking with a teacher, you have listened, guided, and empowered me just like a teacher, even confronted me and made me understand where I was going wrong. 

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Jacob

I reached out to Snehi’s helpline during a really difficult time, not knowing what to expect. What I received was something truly special – compassionate, patient, and completely judgment-free support. It made me feel heard and understood in a way I hadn’t experienced before. I’m so grateful for this service that I felt a strong desire to give back, so that more people like me can find the same support when they need it most.

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T

Two years ago, I went through a painful breakup that left me feeling completely shattered. When I reached out to Snehi, I was struggling to make sense of everything. Through consistent and empathetic counselling, I slowly began to rebuild my sense of self-worth and confidence. Today, I’m pursuing my MBA and feel much more prepared to handle life’s challenges. I’m truly thankful for the support that helped me get here.

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D

A Reflective Space

Glimpses from our training sessions

Training that begins with self-reflection and grows into compassionate support for others.

Our Approach

At Snehi, every counselling journey is guided by listening and empathy. Our counsellors create a safe, non-judgmental space where individuals can openly share their thoughts, emotions, and experiences.

Confidentiality & Privacy

Your privacy is important to us. All counselling sessions are conducted with strict confidentiality and ethical standards. Personal information and session discussions are handled with utmost care and discretion.

Helpline Timing • 10 AM - 10 PM Everyday

Ready to Talk?

Take the first step. Our counsellors are here for you.

Call +91 9582208181